Reservation Assistant from TAC

  • Resource management for more than 12 years
  • Easy to use with many useful functions
  • On your server or in the cloud
  • 1200 customers across all continents
  • Support around the clock


Discover the software that has all the activities of your sports and wellness business under control: Reservation Assistant schedules appointments, requests trainers, highlights available time slots, and uses apps as new marketing tools. Airport Spa and Golf Club, Hotel and Health Resort, TAC has thought of them all while developing Reservation Assistant and has spent a great deal of time in trying to understand the core of these businesses.

Reservation Assistant helps you organize every single activity simply and efficiently. Over 1,200 customers all over the world consider Reservation Assistant a smart choice and use this easy-to-use software and its numerous practical functions as TAC experts continue working on it to make it even more efficient.Smart and clever, Reservation Assistant assists you in managing many processes: our software automatically suggests the most suitable employee for an activity. It even responds to special guest wishes in its usual friendly manner and it will impress you with many other functions.

Our add-on modules leave almost nothing to be desired and if that should be the case: our IT experts are whizzes at programming and routinely provide customized interfaces and exceptional features. Reservation Assistant has quickly found its place on all five continents. Today, our software communicates in 18 languages and easily interfaces with many other programs – 160 interfaces make this possible. Add-ons expand your distribution channels: our Web Shop, mobile Apps and Facebook have become new points of sale.

Web Shop

Internet sales are booming. Using our standard Web Shop, you are ready to go: with very little effort, our solution can be customized to your needs and integrated into your own website via iFrame. The result is a fully-fledged web shop with a direct payment connection.

Your guests can simply purchase goods and gift certificates after hours. An ideal opportunity to increase sales without any extra effort, because our Web Shop virtually thinks for itself: it automatically functions as an effective cross-seller and up-seller. Gift certificates are real sales drivers: whether day or night, your customers can simply print their chosen gift certificates from home, complete with your corporate design.

In addition, our Web Shop is on familiar terms with many payment systems. Using a credit card, Paypal, direct debit or, payments are easily made

Web Booking

This add-on gives your customers the ability to process their own booking of treatments or online table reservation through your web shop.

When it comes to online bookings, your guests choose preferred treatments and therapists online. Reservation Assistant automatically manages employees, adapts the employee schedule and creates invoices in the background. A smart choice for boosting sales: The web shop only proposes optimized dates to your guests. This means that dead times will be avoided and appropriate qualified employees are suggested.

Digital Signage

Digital Signage is the perfect solution for an efficient in-house marketing system. It allows you to freely manage and optimally book times available for treatments and activities. Screens placed in the lobby and in-room TV discreetly inform about the latest offers which your guests can choose at leisure.

You define the program content: whether current package offers or available time slots for appointments, Reservation Assistant selects them automatically. With every booking made, the display in the Digital Signage System is updated in real time.

Digital Signage enables you to market your services in full HD quality rather than on conventional boards. It provides the benefits of a real sales driver. Experience shows: our Digital Signage System increases the utilization rate of appointments by up to 30%.


With our new high-performance Promotion Module, it is now possible to apply resources and to achieve a maximum profitability due to our Digital Signage, which helps fill these utilization gaps. Guests will benefit from your attractive "Hot Deals" on the Web Shop as well as view Special Promotion offers which will maximize customer satisfaction.

When the "Hot Deals" are displayed, it makes it possible to maximize utilization of resources and minimize schedule gaps. Guests will learn about these special offers by visiting the Web Shop or through the Digital Signage boards displayed throughout your property. Our Digital Signage makes it possible to book these treatments in real-time.

Our Promotion Module can provide tasks such as: the efficient administration of special promotion codes (e.g birthday and weekday discounts) or "Bring a Friend" offers. When applying the Promotion Codes, the guests needs will be automatically generated.

Facebook Booking App

Use Facebook for more than just idle chitchat. Our App takes you one step further in your communication with customers: simply integrate our add-on into your Facebook page - customers are then able to use it to book treatments, purchase products or gift certificates.

You will reach your guests where they spend a lot of time without your employees having to put in any effort at all. The entire sales process is automated as Reservation Assistant automatically transfers the bookings into the system.

"That is quite an added value" thought the German hotel trade magazine Top hotel: our App was awarded the Star Award for the best online product.

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